Personal Data

At Octagon Property Services Group, we understand the importance of privacy and the protection of personal data. This Personal Data Policy outlines how we collect, use, disclose, and store personal information provided by users of our website. By using our website, you agree to the practices described in this policy.

Collection of Personal Data

1.1. Information You Provide: We may collect personal data directly from you when you interact with our website, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us through forms or emails. The types of personal data we may collect include, but are not limited to, your name, email address, postal address, phone number, and payment details.

1.2. Automatically Collected Information: We may also collect certain information automatically when you visit our website. This information may include your IP address, browser type, device information, and browsing behavior. We use cookies and similar tracking technologies to gather this information.

Use of Personal Data

2.1. Providing Services: We use the personal data we collect to provide and improve our services, respond to your inquiries, process transactions, and deliver products or services you have requested.

2.2. Communication: We may use your personal data to communicate with you regarding updates, promotional offers, newsletters, or other information related to our website, products, or services. You have the option to unsubscribe from these communications at any time.

2.3. Analytics and Improvements: We may analyze and monitor user behavior and preferences to improve our website’s functionality, user experience, and overall performance. This may involve the use of aggregated and anonymized data.

Disclosure of Personal Data
3.1. Third-Party Service Providers: We may share your personal data with trusted third-party service providers who assist us in operating our website, conducting business activities, and delivering services to you. These providers are contractually bound to protect your personal data and can only use it for the specified purposes.

3.2. Legal Compliance: We may disclose personal data when required by law, regulation, legal process, or governmental request. We may also disclose personal data to enforce our website policies or protect our rights, property, or safety, as well as the rights, property, or safety of others.

Data Retention and Security:
4.1. Data Retention: We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize personal data when it is no longer needed.

4.2. Data Security: We implement appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights:
5.1. Access and Correction: You have the right to access and update your personal data stored by us. You may also request correction or deletion of your personal data if it is inaccurate, incomplete, or outdated.

5.2. Opt-Out: You have the right to opt-out of receiving promotional communications from us. You can do this by following the instructions provided in the communication or by contacting us directly.

5.3. Cookies and Tracking Technologies: You have the option to manage your cookie preferences through your browser settings or other tools. However, please note that disabling cookies may affect certain functionalities of our website.

Updates to the Policy:
We may update this Personal Data Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of our website after the changes are posted will signify your acceptance of the revised policy.

Contact Us:
If you have any questions, concerns, or requests regarding this Personal Data Policy or the handling of your personal data, please contact us at info@opsg.uk.

Last updated: 09/06/2023